Deposit & Payment: Receipt of a deposit equal to one night's stay or 25% of the full booking (whichever is the greater) is required upon booking to guarantee your reservation. Balance payable in full upon arrival. We accept Paypal, bank transfer or cash please. Please note - payments by Paypal from outside the UK will incur a cross border and currency conversion fee - see here for more details of charges.
Cancellation and changes: A firm reservation constitutes a contract between yourselves and the Studio by the Sea. The deposit is non-refundable in the event of cancellation. If you cancel or alter your booking and we cannot re-let the room, a full charge will be made. If your booking is affected by further national Covid-19 travel restrictions we will reimburse your deposit in full.
Check in and Departure: Check in is between 4 and 6pm. If arrival planned for after 6pm please let us know in advance. Guests are requested to vacate the Studio by 11.00am on the day of departure.
*Minimum stay: Please note that we operate a minimum 2 nights stay policy. Minimum 3 nights stay is required on Bank Holiday weekends and peak holiday times.
Welcome Hamper: We provide a welcome breakfast hamper upon arrival with fresh sourdough, granola, local New Forest jams and marmalade, seasonal fruit, freshly squeezed orange juice and yoghurts. There is fresh milk, mineral water, coffee & tea, cereals and porridge in the Studio. Please let us know if you have dietary requirements as we can provide non-dairy milk as required.
Accidents, injury and personal property: The owner has no liability to you for the death or personal injury to you or any member of your party. We suggest you take out holiday insurance to cover you for personal injury during your stay. We are not responsible for any loss, damage or theft to your personal property during your stay.
Damage: Very occasionally guests cause damage during their stay. We reserve the right to charge for any cleaning or replacement costs. Lost keys will be charged at £10 per key.
Early departures: In the event of a stay being cut short for any reason, the full duration of each confirmed booking will be charged.
Children: Babes in arms welcome. We can provide a travel cot and the studio is equipped with a fridge, microwave and sink.
Smoking: Smoking is strictly forbidden. Please do not smoke anywhere on the property.
Pets: Sorry no pets.